Fraud and Security 

• ATM Safety Tips
• Online Shopping

ATM Safety Tips

Throughout the holiday season and beyond, InvesTex Credit Union urges you to exercise caution when using an ATM; especially at night. Follow these basic guidelines to protect yourself:   1.      Memorize your PIN and never reveal it to anyone. 2.      Keep your card in a safe place, as you would cash or credit cards. Notify InvesTex          immediately if your ATM/Debit Card is lost or stolen. 3.      Utilize an ATM located inside an open business whenever possible. 4.      Choose a well-lit ATM for evening transactions and park nearby or stay in your car if you          use the drive-through. If you do not feel secure, use another ATM. 5.      Always be aware of suspicious persons or vehicles in the area of the ATM. Trust your          gut feeling. If things don’t feel right, avoid that ATM. 6.      Have your card out and ready to use before leaving your car.  7.      If others are waiting to use the ATM, be sure you enter your PIN out of their view.  8.     When you receive your cash, pocket it immediately and count it later in a safe place.          Remember the money is not worth getting hurt over. 9.     Always take your receipt with you. 10.   Do not discuss your accounts with anyone. 11.   Report all robberies to police as soon as possible by calling 911. Please report any damage to lighting or security cameras to InvesTex or to the institution whose ATM you are using. These simple tips will help you enjoy the convenience of accessing cash 24/7.

Online Shopping for the Holidays

The holiday season is the time when online shopping is at the highest. Unfortunately, this is also the time when fraud and criminal activity increases. InvesTex encourages you to be careful when shopping this season; particularly online.     You can help protect your financial information in five simple steps:  Double-check monthly statements to ensure they match your records. Shred personal and financial information before discarding it. Don’t give out account numbers or other personal financial information, unless you initiated the call. Review your credit report annually. You’re entitled to a free credit report every year. Simply contact on of the three main credit reporting bureaus: Equifax® (800)525-6285 or www.equifax.com Experian® (888)397-3742 or www.experian.com TransUnion® (800)680-7289 or www.transunion.com Sign up for free online password protection services: Verified by Visa® – www.visa.com/verified MasterCard SecureCode® – www.mastercardsecurecode.com  InvesTex Credit Union is dedicated to protecting your financial information. And, with Visa® and MasterCard® Zero Liability policies, you’re protected from unauthorized purchases.   Thank you for your membership and have a safe, happy holiday!