Routing Number:
313082838
Security

Fraud and Security 

Fraud Protection and Prevention

Unfortunately we all must be on guard to protect our personal information from fraud.  Identity theft occurs when someone uses your personal information without your permission to commit fraud or other crimes.  Your personal information can be stolen several different ways including scams posing as a legitimate business person, financial institution or government official.

Please remember, InvesTex Credit Union will not ask you for personal information in an email or text message (SMS) and we will not call you on the phone requesting personal information.  
 

Be vigilant and avoid Fraud!

Links to additional information:

  FTC - Fighting Back Against Identity Theft
  myCreditUnion.gov (English)
  myCreditUnion.gov (Espanol)
  Government Task Force on ID Theft
  InvesTex Plastic Card Dispute Form

 

Online Shopping

Online shopping has become a convenient way to purchase a variety of goods for the family.  Unfortunately, fraud and criminal activity pose a risk, especially during vacation and holiday seasons.  InvesTex encourages you to be careful when shopping online.  


You can help protect your financial information in five simple steps: 
  1. Double-check monthly statements to ensure they match your records.
  2. Shred personal and financial information before discarding it.
  3. Don’t give out account numbers or other personal financial information, unless you initiated the call.
  4. Review your credit report annually. You’re entitled to a free credit report every year. Simply contact one of the three main credit reporting bureaus:
    1. Equifax® (800)525-6285 or www.equifax.com
    2. Experian® (888)397-3742 or www.experian.com
    3. TransUnion® (800)680-7289 or www.transunion.com
  5. Sign up for free online password protection services: 
    1. Verified by Visa® – www.visa.com/verified
    2. MasterCard SecureCode® – MasterCard SecureCode 
InvesTex Credit Union is dedicated to protecting your financial information. And, with Visa® and MasterCard® Zero Liability policies, you’re protected from unauthorized purchases.

Thank you for your membership and happy shopping!

Apply for an InvesTex Visa Check Card here.

Apply for an InvesTex MasterCard or Visa Credit Card here.

ATM Safety Tips

Throughout the year, InvesTex Credit Union urges you to exercise caution when using an ATM; especially at night.

Follow these basic guidelines to protect yourself:

 

1.      Memorize your PIN and never reveal it to anyone.
2.      Keep your card in a safe place, as you would cash or credit cards. Notify InvesTex
         immediately if your ATM/Debit Card is lost or stolen.
3.      Utilize an ATM located inside an open business whenever possible.
4.      Choose a well-lit ATM for evening transactions and park nearby or stay in your car if you
         use the drive-through. If you do not feel secure, use another ATM.
5.      Always be aware of suspicious persons or vehicles in the area of the ATM. Trust your
         gut feeling. If things don’t feel right, avoid that ATM.
6.      Have your card out and ready to use before leaving your car. 
7.      If others are waiting to use the ATM, be sure you enter your PIN out of their view. 
8.     When you receive your cash, pocket it immediately and count it later in a safe place.
         Remember the money is not worth getting hurt over.
9.     Always take your receipt with you.
10.   Do not discuss your accounts with anyone.
11.   Report all robberies to police as soon as possible by calling 911.

Please report any damage to lighting or security cameras to InvesTex or to the institution whose ATM you are using. These simple tips will help you enjoy the convenience of accessing cash 24/7.

Phone: 281-449-0109 • Fax: 281-449-3649 • Toll Free: 1-866-449-0109

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NCUA
This credit union is federally insured by
the National Credit Union Administration.